Alert for Cigna Healthcare Customers
As wildfires continue to impact Los Angeles, and extreme weather conditions bring challenges to communities in the central and eastern United States, we want to express our heartfelt concern for all those impacted. These events can be devastating and place strain on individuals and families.
Below you will find a list of important resources to help you navigate these challenges, address immediate needs and provide guidance for managing the impacts of these disasters.
If you are a Cigna Healthcare customer affected by extreme weather conditions, call 1.800.244.6224 or the phone number on your ID card to speak with a representative about the most up-to-date information for your state and county. Cigna may be able to assist with replacement medications, transferring your prescriptions, refill exceptions, and more.
General Resources available to everyone who is eligible for EP Cares (regardless of enrollment):
Cigna Healthcare℠ Employee Assistance Program (EAP) has resources on the effects of traumatic events and websites that can be of help to you. Links to these resources are below. An EAP can also provide professional help and connect you with resources for support in your community. It’s especially important to seek help if your reaction continues long-term or becomes overwhelming.
Call 877.622.4327 or visit www.myCigna.com. Employer ID: epcares
Cigna Resources:
Wildfires
Winter Storms
General Disaster Assistance
Please stay safe and take care of yourselves and each other.