How to Submit your Contract Services Letter
You can now submit your Contract Services Letter
directly to Contract Services through myEP.
It's faster, easier, and trackable.
Sign into my.ep.com and connect your Payroll Profile if you have not done so already.
Go to "My Pay" in the header, select "Contract Services Letter" and then click "Create Submission." "Submit Contract Services Hours/Days" displays.
Select specific OR "All Roles" and then choose specific productions OR "All Productions." Lastly, select "All Dates" OR pick a date range.
Review your selections then click "Back" to edit or "Submit" if you're finished. A message will appear confirming your information was sent.
Contact Contract Services
cs@csatf.org
818.565.0550
2710 Winona Avenue
Burbank, CA 91504
Learn more about
what you can do in myEP.
Check out myEP Support for the latest FAQs, guides, and videos.
FAQs
Contract Services
Contract Services, also known as CSATF, is a nonprofit organization established by the major studios and Hollywood unions to administer certain aspects of the collective bargaining agreements between Producers and Unions. Contract Services administers rosters like the Industry Experience Roster and IATSE Television Commercial Roster. Contract Services also provides mandatory safety training and harassment prevention training, offers non-mandatory skills training and operates other programs that benefit the film and television industry. For more information about Contract Services, visit www.csatf.org.
Click here to see a list of the Unions and Locals served by Contract Services.
To find out if your classification is part of a roster or if you have Contract Services training requirements, visit the Contract Services Industry Hub and click “Search Industry Professionals.”
Using the drop-down menus, you can see all Local Unions and job classifications that are either part of the Industry Experience Roster (IER), the Local 884 Teachers Availability List, or a non-roster classification that has required training. You can also search the IATSE Television Commercial Roster (TCR) to see if your classification is on the TCR.
For any additional questions, visit Contract Services.
When you apply for union roster placement (Industry Experience Roster) or upgrading with Contract Services, you will need to provide proof of days worked. Proof of days worked is typically an employment verification letter, also known as a Contract Services Letter, which captures and reports hours or days worked.
You may have submitted a request to EP for a Contract Services Letter in the past — but myEP just made this process even easier. Access the same information captured in a Contract Services Letter and submit it to Contract Services in a seamless self-service process. Get started under the Contract Services Letter section of myEP.
You will need to provide verification of work experience (Contract Services letter) in the industry when you apply for placement or upgrade on an industry roster (e.g., the Industry Experience Roster, the IATSE Television Commercial Roster or the Local 884 Teacher Availability List) or for access to training for “non-roster” classifications. In most cases, you demonstrate work experience by providing verification from your employer, which you can do for EP-paid shows through myEP. (See instructions at the top of the page.) Once Contract Services receives verification of your work experience, it will appear in your Contract Services Portal.
Review the Contract Services Work Experience FAQs for more information.
Create a Contract Services Portal account at thehub.org and start an application, which generally includes providing required documents, demonstrating work experience and completing preliminary training.
Click here for helpful Quick Reference Guides and Video Tutorials on how to create your Contract Services Portal account and manage your application.
Once this is done you will be able to request Contract Services work verification / Contract Services letter through myEP.
Before you can submit work experience to Contract Services, you first need to create a Contract Services Portal account at thehub.org and start an application.
Once your Contract Services account is set up, you may submit your work experience through myEP (see instructions at the top of the page). To do so, first, connect your Payroll Profile. Connecting your Payroll Profile is how you verify your identity to securely access your EP payroll information and unlock the full potential of myEP. If you already have copies of your work experience documentation, you can also upload it directly into your Contract Services Portal account.
Note: To connect your Payroll Profile, you must have worked on an EP-paid project within the past three years.
- Sign in to my.ep.com using your EP Account (the username and password you use on all your EP products).
- Go to My Pay in the screen header. Select the Contract Services Letter section.
- Click Create Submission. Submit Contract Services Hours/Days displays.
- Select specific roles or All Roles.
- Select specific productions or All Productions.
- Select All Dates or the Date Range for a start date and an end date (only weeks with EP pay information display).
- Review your selections. Click Back to edit and click Next.
- Lastly, choose the Resident or Mailing address you want to share with Contract Services for their records. When ready, click Submit.
- Once you submit, success messaging displays to confirm your information was sent to Contract Services.
Find a history of submissions in one place from myEP under the Contract Services Letter section, Submission History. Click View Details under the Actions column for more information about your submissions, like job, union, and dates.
Hours or days from an EP-paid project display and are available for submitting to Contract Services the day after your paycheck is cut.
EP only provides information for EP-paid projects.
You can check the status of your submission by logging in to your Contract Services Portal. When Contract Services receives employment verification on your behalf, it will appear in your Portal under the Work Experience tab.
For all outside of Hollywood locals, you can request an Earning Report, please complete and submit our Crew & Talent Inquiries & Corrections Form.
MyEP can access records and process submissions for work performed in the past three years. If you need older information, do not make a submission using myEP. Contact EP at cslr@ep.com to request a Contract Services Letter.
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CONTACT US
Contract Services Support
Contract Services
cs@csatf.org
818.565.0550
2710 Winona Avenue
Burbank, CA 91504
EP Contract Services Inquiries
Assistance with letter inaccuracies including but not limited to incorrect day count, job classification, etc.
cslr@ep.com
Payment Support US
Payment Support
Changes to (Address, Name, SSN, W-4).
Earnings Requests (Reports/Check Stubs)
Tax Form Reprints (W-2/1099s/592b/G2FP)
Tax Form Explanation/Corrections & more.
800.417.0037
Employment Verification Inquiries
Payment Support USPensions, Health & Welfare Inquiries
(e.g. Missing Hours, Union Dues, Union 401k)
818.955.4446
phw-inquiries@ep.com
Payroll Garnishment and Deduction Inquiries
Payment Support USMy EP Portal Technical Support
(Assistance with login/registration, connecting payroll profile, tax statement and paystub downloads, viewing pay information, direct deposit setup.)
800.417.0037
myepsupport@ep.com
Unclaimed Property Inquiries
Uncashed payroll checks 300+ days old, EP Unclaimed Property Notices, CA State Controller's Letters
818.955.4047
EPUnclaimedProperty@ep.com
Minors Trust Deductions and Inquiries
(e.g. Set-ups, Coogan Accounts Deposits)
818.955.6099
minorstrust@ep.com
Benefit Solutions
Sick Leave, 1095-C Tax Forms, NY Paid Family Leave
818.955.6022
Sick Leave: sickleave@ep.com
1095-C Tax Forms: 1095inquiry@ep.com
NY Paid Family Leave: NYPFL@ep.com