Multi-factor Authentication (MFA) Support

As part of Entertainment Partners’ ongoing commitment to ensuring the highest levels of security for our clients and the industry, EP is implementing Multi-factor Authentication (MFA) across our solutions. MFA, which requires that you enter a one-time passcode when you sign in, enhances security and reduces the risk of unauthorized access by requiring an additional layer of verification to access accounts.

You can use Google Authenticator to generate MFA passcodes for all EP products. To reset and only use Google Authenticator, follow these steps.

Multi-factor Authentication is a security measure that requires multiple forms of identity verification before granting access to a system. The changes to your sign-in experience depend on how you access your EP products today.

Sign in with your existing EP Account, the username (email) and password you use to sign in to your EP products. Use your EP Account and MFA passcode for sign-ins.

Sign in with your existing EP Account, the username (email) and password you use to sign in to your EP products.

• Set up MFA (a one-time process). Choose an authentication method: PingID Mobile App, PingID Desktop App, Google Authenticator or other authentication apps, or Short Message Service (SMS). Find instructions here.
• Use your EP Account and MFA passcode for sign-ins.